Account Settings – Aardvark Notary Training

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Account Settings

6

What if I spelled my name wrong when signing up?
What do I do if I don’t know my username?
How to Login
Forgot Password
Change Password
Change Email

Notary Course

14

Why does my certificate of training completion expire in 90 days?
Where do I get the exam certificate?
Where can I download the Notary Law, the Notary Handbook, or the slides from the training video?
What is the schedule of your upcoming courses?
What if I have questions?
What do I do if I lost my certificate of training completion?
I see you offer a video but is there a book/pdf offered as well?
How long do I have access to the training course?
How do I view or print the certificate of completion?
Does my middle name need to be on my certificate of training completion?
I’ve never taken an online course before. How can I know if I’ll do well
Do you offer an advanced or signing agent course?
Do you have a course for other states?
Can I stop and then resume the training at a later time?

Notary Public

8

Who can become a notary public?
Where do I take the state’s exam?
What’s the process to become a Notary?
What if I have more questions about being a Notary Public?
What do I do if the state rejects my application?
I’ve completed your course, but am having trouble logging into the state’s website to take their exam. How can I log in?
I’m renewing my commission. Do I need to take a training course?
Does my notary signature have to be my entire legal name?

Notary Supplies

2

Do you sell seals/stamps, journals, or other supplies?
Do I need to wait for the state to approve my application before I order supplies?

Payments & Registration

7

Will I receive a receipt?
What’s the total cost to become a Notary?
What payment methods do you accept?
What is the “credit card start date” or “issue number?”
I’m trying to sign-up a coworker or additional employee, but the registration form is automatically filling in my information. What can I do?
Do you give group discounts?
Can I use a “green card” when signing up for your site?

Training Quiz

5

Where can I find the link to the training quiz?
I’ve taken your training quiz more than once, but it keeps saving my old answers. What can I do?
If I fail the training quiz, can I take it again?
I started the quiz, but no question is displayed. How can I fix this?
How can I understand which questions I got wrong on the training quiz?

Training Video

3

Does your video have sound? Do I need speakers or headphones?
Can I stop the video in the middle and resume watching later?
What can I do if I have problems watching the training video?

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