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Notary Course

  • Why does my certificate of training completion expire in 90 days?
  • Where do I get the exam certificate?
  • Where can I download the Notary Law, the Notary Handbook, or the slides from the training video?
  • What is the schedule of your upcoming courses?
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  • What do I do if I lost my certificate of training completion?
  • I see you offer a video but is there a book/pdf offered as well?
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  • Does my middle name need to be on my certificate of training completion?
  • I’ve never taken an online course before. How can I know if I’ll do well
  • Do you offer an advanced or signing agent course?
  • Do you have a course for other states?
  • Can I stop and then resume the training at a later time?

Notary Public

  • Who can become a notary public?
  • Where do I take the state’s exam?
  • What’s the process to become a Notary?
  • What if I have more questions about being a Notary Public?
  • What do I do if the state rejects my application?
  • I’ve completed your course, but am having trouble logging into the state’s website to take their exam. How can I log in?
  • I’m renewing my commission. Do I need to take a training course?
  • Does my notary signature have to be my entire legal name?

Notary Supplies

  • Do you sell seals/stamps, journals, or other supplies?
  • Do I need to wait for the state to approve my application before I order supplies?

Payments & Registration

  • Will I receive a receipt?
  • What’s the total cost to become a Notary?
  • What payment methods do you accept?
  • What is the “credit card start date” or “issue number?”
  • I’m trying to sign-up a coworker or additional employee, but the registration form is automatically filling in my information. What can I do?
  • Do you give group discounts?
  • Can I use a “green card” when signing up for your site?

Training Quiz

  • Where can I find the link to the training quiz?
  • I’ve taken your training quiz more than once, but it keeps saving my old answers. What can I do?
  • If I fail the training quiz, can I take it again?
  • I started the quiz, but no question is displayed. How can I fix this?
  • How can I understand which questions I got wrong on the training quiz?

Training Video

  • Does your video have sound? Do I need speakers or headphones?
  • Can I stop the video in the middle and resume watching later?
  • What can I do if I have problems watching the training video?
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  • What can I do if I have problems watching the training video?

What can I do if I have problems watching the training video?

For maximum browser, desktop, and mobile compatibility, our training video is hosted with a pro account at vimeo.com. If the video is stuttering, then it may be that your Internet connection is too slow (which is very rare if you have a broadband, DSL, or cable connection). However, if you normally do not have any issues with watching videos on the web (e.g., on YouTube), it may be a temporary Internet connection problem, and we suggest trying again later.

If you are attempting to view the video from within your organization, then it might be that your organization has blocked web video sites such as YouTube and Vimeo for productivity reasons. If this is the case, you can contact your organization’s IT department for assistance or watch the video from home or on your mobile device.

But since we know that contacting IT departments isn’t always the most fun part of our day at work, we’ve provided an alternate video hosted on a video host that is rarely blocked. To get to this alternate video, click on the alternate video link underneath the main video. If both videos do not work, then it’s time to contact your IT department or try it from home or your mobile device.

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Updated on October 10, 2024

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