Account Settings 6 What if I spelled my name wrong when signing up? What do I do if I don’t know my username? How to Login Forgot Password Change Password Change Email
Notary Course 14 Why does my certificate of training completion expire in 90 days? Where do I get the exam certificate? Where can I download the Notary Law, the Notary Handbook, or the slides from the training video? What is the schedule of your upcoming courses? What if I have questions? What do I do if I lost my certificate of training completion? I see you offer a video but is there a book/pdf offered as well? How long do I have access to the training course? How do I view or print the certificate of completion? Does my middle name need to be on my certificate of training completion?
Notary Public 8 Who can become a notary public? Where do I take the state’s exam? What’s the process to become a Notary? What if I have more questions about being a Notary Public? What do I do if the state rejects my application? I’ve completed your course, but am having trouble logging into the state’s website to take their exam. How can I log in? I’m renewing my commission. Do I need to take a training course? Does my notary signature have to be my entire legal name?
Notary Supplies 2 Do you sell seals/stamps, journals, or other supplies? Do I need to wait for the state to approve my application before I order supplies?
Payments & Registration 7 Will I receive a receipt? What’s the total cost to become a Notary? What payment methods do you accept? What is the “credit card start date” or “issue number?” I’m trying to sign-up a coworker or additional employee, but the registration form is automatically filling in my information. What can I do? Do you give group discounts? Can I use a “green card” when signing up for your site?
Training Quiz 5 Where can I find the link to the training quiz? I’ve taken your training quiz more than once, but it keeps saving my old answers. What can I do? If I fail the training quiz, can I take it again? I started the quiz, but no question is displayed. How can I fix this? How can I understand which questions I got wrong on the training quiz?
Training Video 3 Does your video have sound? Do I need speakers or headphones? Can I stop the video in the middle and resume watching later? What can I do if I have problems watching the training video?