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7

How do I delete my account?
What if I spelled my name wrong when signing up?
I don’t know my username. How do I log in?
How do I log in?
How do I reset my password?
How do I change my password?
How do I update my email address?

Payments & Registration

7

Do you offer payment plans?
What is your refund policy?
Will I receive a receipt?
What’s the total cost to become a Notary?
What payment methods do you accept?
Do you give group discounts?
Can I use a “green card” when signing up for your site?

Becoming a Notary Public

11

I am having trouble with the state website. Can you help?
Do I need a high school diploma to become a Colorado notary?
Do I need to be a US citizen to become a Colorado notary?
Who can become a Colorado notary public?
Where do I take the state’s exam?
What’s the process to become a Notary?
What if I have more questions about being a Notary Public?
What do I do if the state rejects my application?
I’ve completed your course, but am having trouble logging into the state’s website to take their exam. How can I log in?
I am renewing my commission. What do I need to do?
Does my notary signature have to be my entire legal name?

Notary Course

12

Can I access my course on my phone or tablet?
My newly-purchased course shows my old progress
Is this course approved by the State of Colorado?
Where can I download the Notary Law, the Notary Handbook, or the slides from the training video?
What is the schedule of your upcoming courses?
What if I have questions about the course content?
Is there a book or PDF included?
How long do I have access to the course?
I have never taken an online course before. How will I do?
Do you offer an advanced or signing agent course?
Do you have a course for other states?
Can I stop and then resume the training at a later time?

Training Video

3

Does your video have sound? Do I need speakers or headphones?
Can I stop the video in the middle and resume watching later?
The training video will not play or is stuttering

Training Quiz

5

Where can I find the link to the training quiz?
I’ve taken your training quiz more than once, but it keeps saving my old answers. What can I do?
If I fail the training quiz, can I take it again?
I started the quiz, but no question is displayed. How can I fix this?
How can I understand which questions I got wrong on the training quiz?

Notary Supplies

2

Do you sell seals/stamps, journals, or other supplies?
When can I purchase supplies?

Certificates

6

Does my middle name need to be on my certificate of training completion?
How do I view or print the certificate of completion?
What do I do if I lost my certificate of training completion?
Where do I get the exam certificate?
Why does my certificate of training completion expire in 90 days?
How do I get my Certificate of Completion?

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Training Quiz
Where can I find the link to the training quiz?

Where can I find the link to the training quiz?

The link to the training quiz is near the bottom of the page which contains the training video.

Updated on April 20, 2026

How can I understand which questions I got wrong on the training quiz?I’ve taken your training quiz more than once, but it keeps saving my old answers. What can I do?

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