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Account Settings

Account Settings

6
  • What if I spelled my name wrong when signing up?
  • How to Login
  • Change Password
  • What do I do if I don’t know my username?
  • Forgot Password
  • Change email
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Notary Course

Notary Course

14
  • Why does my certificate of training completion expire in 90 days?
  • Where can I download the Notary Law, the Notary Handbook, or the slides from the training video?
  • What if I have questions?
  • I’ve never taken an online course before. How can I know if I’ll do well
  • How long do I have access to the training course?
  • Does my middle name need to be on my certificate of training completion?
  • Do you have a course for other states?
  • Where do I get the exam certificate?
  • What is the schedule of your upcoming courses?
  • What do I do if I lost my certificate of training completion?
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Notary Public

Notary Public

8
  • Who can become a notary public?
  • What’s the process to become a Notary?
  • What do I do if the state rejects my application?
  • I’m renewing my commission. Do I need to take a training course?
  • What if I have more questions about being a Notary Public?
  • I’ve completed your course, but am having trouble logging into the state’s website to take their exam. How can I log in?
  • Where do I take the state’s exam?
  • Does my notary signature have to be my entire legal name?
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Notary Supplies

Notary Supplies

1
  • Do I need to wait for the state to approve my application before I order supplies?
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Payments & Registration

Payments & Registration

7
  • What’s the total cost to become a Notary?
  • What is the “credit card start date” or “issue number?”
  • Do you give group discounts?
  • Will I receive a receipt?
  • What payment methods do you accept?
  • I’m trying to sign-up a coworker or additional employee, but the registration form is automatically filling in my information. What can I do?
  • Can I use a “green card” when signing up for your site?
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Training Quiz

Training Quiz

4
  • Where can I find the link to the training quiz?
  • If I fail the training quiz, can I take it again?
  • I started the quiz, but no question is displayed. How can I fix this?
  • How can I understand which questions I got wrong on the training quiz?
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Training Video

Training Video

3
  • What can I do if I have problems watching the training video?
  • Does your video have sound? Do I need speakers or headphones?
  • Can I stop the video in the middle and resume watching later?
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