Account Settings 6 What if I spelled my name wrong when signing up? How to Login Change Password What do I do if I don’t know my username? Forgot Password Change email
Notary Course 14 Why does my certificate of training completion expire in 90 days? Where can I download the Notary Law, the Notary Handbook, or the slides from the training video? What if I have questions? I’ve never taken an online course before. How can I know if I’ll do well How long do I have access to the training course? Does my middle name need to be on my certificate of training completion? Do you have a course for other states? Where do I get the exam certificate? What is the schedule of your upcoming courses? What do I do if I lost my certificate of training completion?
Notary Public 8 Who can become a notary public? What’s the process to become a Notary? What do I do if the state rejects my application? I’m renewing my commission. Do I need to take a training course? What if I have more questions about being a Notary Public? I’ve completed your course, but am having trouble logging into the state’s website to take their exam. How can I log in? Where do I take the state’s exam? Does my notary signature have to be my entire legal name?
Payments & Registration 7 What’s the total cost to become a Notary? What is the “credit card start date” or “issue number?” Do you give group discounts? Will I receive a receipt? What payment methods do you accept? I’m trying to sign-up a coworker or additional employee, but the registration form is automatically filling in my information. What can I do? Can I use a “green card” when signing up for your site?
Training Quiz 4 Where can I find the link to the training quiz? If I fail the training quiz, can I take it again? I started the quiz, but no question is displayed. How can I fix this? How can I understand which questions I got wrong on the training quiz?
Training Video 3 What can I do if I have problems watching the training video? Does your video have sound? Do I need speakers or headphones? Can I stop the video in the middle and resume watching later?