---
title: The training video will not play or is stuttering
description: "Try these steps: - Check internet connection - Try a different browser (Chrome works best) - Clear cache/cookies - Close other tabs - Try a different device or network Work networks may block video — try home or mobile data."
url: "https://aardvarknotarytraining.com/help/what-can-i-do-if-i-have-problems-watching-the-training-video/"
updated: "2026-04-20"
category: Training Video
---

# The training video will not play or is stuttering

Try these steps:

- Check internet connection
- Try a different browser (Chrome works best)
- Clear cache/cookies
- Close other tabs
- Try a different device or network

Work networks may block video — try home or mobile data.